Shipping policy

South African Shipping Policy

Shipment processing time

All orders are processed within 2–7 Working Days, depending on your area of delivery. 

Dispatch Time：

Monday-Thursday：7:30-15:30

Friday：7:30-12:30

In-Store Pickup Operating Hours:

Monday-Thursday: 7:30-12:00, 13:00-15:30

Friday: 7:30-10:30, 11:00-12:30

Deliveries are completed by The Courier Guy and are only conducted Monday to Friday, no deliveries or collections can be made over weekends or public holidays. Delays in deliveries may be expected should items need to be pulled from our main warehouse and/or we are experiencing high-volume orders. You will be notified via email of any delays should they arise. Please note: any orders placed after 12:00 PM will only be processed the following day. Delivery times will also be determined by your area, certain areas do not receive daily deliveries via The Courier Guy and may only allocate certain days to outlying areas, which may delay your delivery date. if you are not sure about your area's delivery methods please contact The Courier Guy to verify the expected delivery period.

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

*Please Note: Delivery days do not include the day of collection, larger orders and larger products may incur added costs to your delivery charge. You may request a manual quotation by emailing sales@pinnacleshop.co.za. Manual quotations do not qualify for free shipping.